Delivery, returns & sales
Review draft. Business details and sales arrangements must be confirmed before orders open.
Payments are not open yet. Building or reviewing a box does not place an order or reserve stock.
The store is operated by Operator details awaiting confirmation.
Your order and payment
Prices are in Australian dollars. The final review shows your box contents, delivery charge and total before payment. Each unit counts toward the capacity of its box. You can edit your selection and delivery details before continuing. When payments open, Stripe will handle card details securely; we will keep the payment reference and order status.
Tax treatment will be confirmed before sales open.
Delivery and gifts
Delivery is currently limited to Australia. All boxes in one order share one delivery address and optional gift message. Check the recipient details before paying. Contact us promptly if they need correction; changes may not be possible once dispatch has begun.
Dispatch timing and delivery arrangements are awaiting confirmation. Orders are not being accepted.
Problems with a product
Our policies do not exclude or limit rights under Australian Consumer Law. If goods have a major problem, you can choose a refund or replacement. For a minor problem, we can generally provide a free repair; if it cannot be fixed within a reasonable time, other remedies may be available. Compensation may also be available for reasonably foreseeable loss or damage.
Contact us with your order reference and a description of the problem. We may ask for reasonable proof of purchase or information to assess it. If a product problem is confirmed, we reimburse reasonable return costs. Consumer guarantee claims are not restricted to a change-of-mind return window or a requirement to retain original packaging.
Change-of-mind returns
Any additional change-of-mind return offer is awaiting confirmation. This does not limit consumer guarantee rights.
How to request help or a return
The return contact and return instructions must be confirmed before sales open. Do not send goods to an unconfirmed address.
For how we handle delivery details and gift messages, read our privacy policy.